Have you heard this one?
All happy families are alike; each unhappy family is unhappy in its own way.
It’s a deep cut from Tolstoy and referred to as the “Anna Karenina principle.” It refers to how poor performance in any one of a number of categories can kill an entire relationship. You might also know it as the reason you left your last dental lab. Lab expense can be the second biggest line item for dentists monthly—it’s why nailing the relationship with your lab matters. About 22 percent of dentists switch labs because of poor communication. Read More